Education in A Communication Context           
            © 1999 Michele Toomey, PhD            
             The frustration, self-doubt,alienation and anger that accompanies lack  of success in school, whether academic or social, is as loud, if not  louder, than any intellectual ability, learning disability or learning  style a student has when s/he seeks admission to a school. Therefore, I  propose we incorporate our academic programs into a communication  context, providing students and faculty with courses, groups, and  training in self-expression with accountability. In this context,  education is viewed as an exchange of ideas that must include an  exchange between the individuals involved, not just an intellectual  discourse focussed on content alone. 
             I propose to create an environment where self-disclosure is expected  and respected, and have designed a program to teach students how to  express themselves with honesty and fairness so that they can be heard  with caring and respect. It also teaches them how to listen the same  way, so that they can give as well as receive. I call this kind of  exchange "self-expression with accountability". 
             In this approach, process is paramount. It is an approach that tries to  use the information gained from self-expression with accountability to  move things along so that patterns and students stuck in patterns can  change. I recognize only too well that what students are distracted by  and how they feel about things affects their ability to listen and  their desire to learn. The proposed intervention is accountable  communication. 
             Participation in communication groups is one aspect of this approach  These groups run in size from 8 - 10 students and 3 or 4 faculty  members, and students receive a course credit for them. Principles of  self-expression with accountability are taught, and then students and  faculty are given the opportunity to express how they are feeling and  what they are thinking about themselves and things that are happening  to them. Expressions of blaming, accusations, and ridicule are  re-phrased, and students and faculty are taught how to express  themselves and how to listen to others and have a conversation, not an  argument. 
             The purpose of the disclosures is for clarity and insight which lead to  intimacy and understanding. This approach to communication and to each  other carries over into the classroom where a more effective  orientation toward teaching can occur. It asks faculty to teach  students the course, not to teach the course to students. When we  individualize our teaching, we are beginning by knowing the individual  we are teaching with the intent of meeting her/him where she/he is and  then leading him/her where we think she/he needs to be with the course. 
             Accountability is a central theme of honest communication. Acting out  verbally and physically is a common pattern among adolescents. Left  unaddressed, this pattern interferes with or prevents them from  expressing their true feelings and in turn, interferes with or prevents  them from knowing what they are saying. They, of course, get only more  frustrated by the responses they then get, and none of the involved  parties feel heard or cared about in any meaningful or effective way. 
             In this era of global violence, teenagers mirror the societal tone and  approach themselves and each other with aggressive hostility and  suspicion. They are surrounded by cultures that increasingly are  verbally and physically abusive. Fairness and respect are not the  valued norm in this last decade of the 20th century, and our youth are  a product of this dearth of human caring. Many come to us withdrawn and  cynical, hostile and resistant or determined to prove to themselves  they can't and won't choose to join any community, certainly not a  school community that represents a reminder of their failure to succeed. 
             Therefore, one recommendation is that there be an accountability  committee that meets weekly and is chaired by someone trained to  facilitate the process. The committee is comprised of an administrator,  a faculty member, and two students. Anyone who has been unsuccessful in  confronting another student, faculty member, or administrator, and  wants help from the accountability committee, can bring that person or  persons to the committee. Anyone can attend the meeting and participate  in the discussion and confrontation, since it is to better understand  the problem and creatively resolve it by determining the accountability  each person has for the lack of resolution. Recommendations are made,  and sometimes consequences result, and the parties involved are brought  back to the committee each week thereafter, until some change occurs.  It is my intention that issues be resolved to the satisfaction of all  involved. 
             This experience is one of the most valuable opportunities that can be  offered to students and faculty. They learn how to express negative  feelings in a safe environment that demands fairness and respect. They  learn to listen and discover why things happen and respect the fact  that by understanding someone and something, they may be better able to  relate to them, not just react to them. They also learn self-discipline  and self-respect. Self-indulged verbal and physical outbursts are  addressed, and, in confrontation, hopefully better understood and,  therefore, better prevented and handled. 
             Another possible dimension of the communications context is  student/faculty forums, where feelings are expressed and current issues  in the school are discussed, and students and faculty ask each other  for accountability. Always, we are trying to create the climate of  fairness, respect and trust, so that students can work through and out  of the feelings and patterns they have which have prevented them in the  past from maximizing their talents, developing their interests, and  successfully completing their educational goals. 
             By designing an academic program in the context of a communication  program, I feel we are offering students a unique opportunity to learn  how to free themselves from the patterns that have prevented them from  expressing who they really are underneath the facades they have  developed. It encourages our students to value, not disdain, who they  really are, and then, because they are not so invested in their own  alienation, they can be open to the educational process. They can  discover what they want and need and how to get it. 
             I am proud to propose academics in this communication context, and when  schools claim they individualize their teaching, it means they have a  system in place that is actually designed to let them know their  students individually so that they can actually tailor their approach  and their teaching to them. 
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